Delivery Information

Fresh Groceries, Delivered to Your Door

At Makola, we make grocery shopping simple and convenient.
Our goal is to deliver fresh, high-quality products to your doorstep — quickly and reliably.

📍 Delivery Areas

We currently deliver to selected areas across the UK.

👉 Enter your postcode at checkout to confirm if delivery is available in your location.

⏱️ Delivery Times

We aim to deliver your groceries as quickly as possible.

  • 🚚 Order before 1 PM for same-day delivery
  • 📅 Orders placed after 1 PM on Fridays will be delivered on Monday
  • ⏳ Delivery times may vary depending on demand and location

We always strive to keep our deliveries fast and efficient.

💰 Delivery Fees

Delivery costs are calculated at checkout based on your location and order.

👉 You will always see the delivery fee before confirming your order.

📦 Order Preparation

All orders are carefully prepared to ensure:

  • ✔ Freshness and quality
  • ✔ Accurate item selection
  • ✔ Safe and secure packaging

❗ Important Information

  • Please ensure your delivery address is correct when placing your order
  • Make sure someone is available to receive the order
  • Failed deliveries due to incorrect details or unavailability may still be charged

🛒 Changes & Cancellations

  • Orders can only be changed or cancelled before preparation begins
  • Once your order is being prepared or out for delivery, changes may not be possible

📞 Need Help?

If you have any questions about your delivery:

  • 💬 Contact us via WhatsApp for quick support
  • 📧 Email: [email protected]
  • 📞 Phone: +44 800 702 2607

We’re always here to help.