Faqs

FAQs Categories

  • Shipping
  • Payment Methods
  • Order status
  • Order management
  • Refund
  • Errors

Welcome, how can we help you?

We warrant that your information including the sensitive information submitted by you is protected both online and off-line. While you are making the payment, the page is secure, encrypted and protected with the best encryption software in the industry – SSL.
If there are any errors on the order, relating to the items or delivery charges, then please contact us on 0800 702 2607
The charges are based on your location and item quantity

Within 24hours of your confirmed order.

You should get a notification via email about your order

Yes

This is where you keep items that you wish to buy later

You can contact the customer care

This is used to track your order status

You can contact the customer care for assistance

The customer can cancel their order through the makola.uk website or by giving us a call. We’ll then cancel the order for them.

The customer can cancel their order through the makola.uk website or by giving us a call. We’ll then cancel the order for them.

We take any safety, health or privacy issues reported to us very seriously. Every person in our community should feel safe and protected when using Makola. When anyone raises a concern, our compliance team will investigate straightaway and take any appropriate action.

If there are any errors on the order, relating to the items or delivery charges, then please contact us on 0800 702 2607